Healthy Fibres utilizes third-party shipping partners to deliver our products to customers. By placing an order on our platform, you agree to be bound by this Shipping Policy.
2.1 Domestic Shipping: Healthy Fibres currently offers shipping within India.
2.2 International Shipping: At this time, we do not offer international shipping. We apologize for any inconvenience.
3.1 Processing Time: Orders are typically processed within 3 works days business days after payment confirmation.
3.2 Delivery Time: Delivery times vary depending on your location chosen during checkout. We only have standard shipping available at the moment. Depending on the location, it takes 2-9 days to be deliver.
4. Shipping Costs
4.1 Shipping Fees: Shipping fees are calculated based on the weight, size, and destination of your order. Shipping costs will be displayed during the checkout process.
4.2 Free Shipping: Healthy Fibres may offer free shipping promotions from time to time. To qualify for free shipping, orders must meet the specified criteria outlined in the promotion.
5.1 Delivery Address: It is the responsibility of the customer to provide accurate and complete delivery information. Healthy Fibres is not responsible for delayed or undelivered orders due to incorrect or incomplete addresses.
5.2 Delivery Attempts: If a delivery attempt is unsuccessful, the shipping carrier may make additional attempts. Please follow the carrier’s instructions for re-scheduling deliveries or arranging pick-up.
5.3 Lost or Stolen Packages: Healthy Fibres is not responsible for lost or stolen packages after they have been successfully delivered to the address provided. We recommend ensuring a secure delivery location or requesting signature confirmation for high-value orders.
6.1 Weather and Natural Disasters: Shipping times may be affected by adverse weather conditions or natural disasters. Healthy Fibres is not responsible for shipping delays caused by such events.
6.2 Carrier Issues: Shipping carriers may experience delays that are beyond our control. We will make reasonable efforts to assist customers in tracking and resolving delivery issues.
For questions or concerns related to shipping, please contact us at [email protected]
By placing an order with Healthy Fibres, you acknowledge and accept the terms and conditions outlined in this Shipping Policy.
Healthy Fibres reserves the right to revise this Shipping Policy at any time. Please refer to the most recent version available on our platform for updates.
Thank you for choosing Healthy Fibres. We appreciate your business.